ROBOTIC
PROCESS
AUTOMATION
RPA is a type of software that mimics the activity of a human being in carrying out a task within a process.
​
Robots can do repetitive stuff more quickly, accurately, and tirelessly than humans, freeing them to do other tasks requiring human strengths such as emotional intelligence, reasoning, judgment, and interaction with the customer.
McKinsey
RPA Fits Everywhere!
HR SERVICES
Payroll
​
Time & attendance
management
​
Onboarding & offboarding
​
Benefits administration
​
Recruitment (back office)
​
Personnel administration
​
Education & training
FINANCE & ACCOUNTING
P2P: Vendor master, Requisitions, PO creation & management, Payment processing, Reporting, Invoicing
​
O2C: Quote management, Cash applications, Customer master, credit management
​
R2R: General / intercompany accounting, Bank reconciliations, Fixed assets, Close, Consolidations
​
Collections
SUPPLY CHAIN
Inventory management
​
Demand & supply planning
​
Invoice & contract
management
​
Work order management
​
Returns processing
​
Freight management
CUSTOMER SERVICES
Customer inquiries
​
Order management
​
Customer account set up
​
Document processing
​
Duplicate system entry
IT SERVICES
Server & application monitoring
​
Routine maintenance & monitoring
​
Batch processing
​
E-mail processing & distribution
​
Password reset/unlock
​
Back up & restoration
